Frequently Asked Question
The MPS app is available for download on the Google Play Store for Android devices and the Apple App Store for iOS devices. Simply search for “Mobile Petrol Station” and follow the download and installation instructions.
Open the app and select “Sign Up.” Follow the prompts to enter your personal information, such as your name, email address, and phone number. Create a secure password and complete the registration process by verifying using OTP.
Log in to your MPS account, tap on the flashing image of your item, enter the quantity you want to order (you can enter the quantity in amount or in litres) then click on the illuminated fuel pump icon at the bottom. Enter your delivery address, and choose a delivery time slot. Confirm your order and make the payment through the app.
Yes, you can track your fuel delivery in real-time through the MPS app. Once your order is confirmed, you will receive a notification that takes you to the tracking page where you can see the location of the delivery truck and estimated arrival time.
MPS requires a minimum order of ₦35,000 per delivery. This helps us ensure efficient routing and service quality for all our customers. Orders below the minimum order cannot be processed through the app
If your delivery is delayed, please check the tracking information in the app for updates. If you need further assistance, contact our customer support team through the app’s help and support section.
MPS does not accept cash or any form of direct payments from customers. All payments must be made securely through the MPS app. We have partnered with Paystack to process payments, and they support multiple payment options, including credit/debit cards, bank transfers and so on. If you are having payments issues, please email us at support@mpsenergies.com
To update your profile information, log in to your MPS account and navigate to the “Profile” section. From there, you can edit your personal information, such as your name and phone number.
We value your feedback! You can provide feedback by navigating to the “Feedback and Suggestions” section under Help & Support in the MPS app or by leaving a review in the app store. Your suggestions help us improve our services.
MPS uses advanced security measures to protect your personal information. This includes encryption, secure servers, and compliance with data protection regulations. Your data is only used for order processing and improving our services.